Privacy policy
This Privacy Policy describes how Harbour Mode (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms described in this policy.
1. Who We Are
Harbour Mode is operated by Singh Dilbag and is registered in Italy as the primary business entity.
Primary Business Address (Warehouse & Returns):
Via Trieste 27, Azzano Decimo, Pordenone 33082, Italy.
VAT ID: IT04058260235
We also operate a support office in the United Kingdom to assist our UK customers.
UK Support Office:
FENTY LTD, 71‑75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
Company Number: 15535005.
All returns and main business operations are handled from our Italy address.
2. Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device.
Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
We collect personal information you voluntarily provide when placing an order, such as your name, billing address, shipping address, payment information, email address, and phone number.
3. How We Use Your Information
We use the collected information to:
Process and fulfill your orders.
Communicate with you regarding your orders or inquiries.
Screen orders for potential risk or fraud.
Improve and optimize our website and services.
Comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third‑party service providers (such as shipping carriers and payment processors) to help us fulfill your orders and operate our business.
We may also disclose your information to comply with applicable laws and regulations or respond to lawful requests for information we receive.
5. Data Storage and Security
Your personal data is stored securely on our systems and with trusted service providers. We maintain appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. International Customers
Although our main business operations are in Italy, we ship products to customers in the United Kingdom. Your data may be transferred and processed in these regions solely for the purpose of fulfilling your orders and providing customer support.
7. Cookies
We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. Cookies help us improve our website’s performance and user experience. You can manage your cookie preferences through your browser settings.
8. Your Rights
Depending on your location, you have the right to access, correct, or delete the personal information we hold about you. You may also object to certain processing activities or request that we restrict processing your data. To exercise these rights, please contact us using the details below.
9. Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Primary Business Address (Warehouse & Returns):
Via Trieste 27, Azzano Decimo, Pordenone 33082, Italy
Phone: +39 3312431153
Email: info@harbourmode.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
UK Support Office:
FENTY LTD, 71‑75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company Number: 15535005 (Support office only – main operations are handled in Italy)