Terms of service
Terms and Conditions
Welcome to Harbour Mode. By accessing and using our website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree, you may not use our Site or services.
1. About Us
Harbour Mode is operated by Singh Dilbag and is registered in Italy as the primary business entity.
Primary Business Address (Warehouse & Returns):
Via Trieste 27, Azzano Decimo, Pordenone 33082, Italy
VAT ID: IT04058260235
We also operate a support office in the United Kingdom to assist customers:
FENTY LTD, 71‑75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom (Company Number: 15535005).
All returns and main business operations are handled from our Italy address.
By placing an order with us, you acknowledge that your contract of sale is with our Italian entity.
2. Eligibility
You must be at least 18 years old to place an order on our Site. By using the Site, you represent that you are legally capable of entering into binding contracts.
3. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However, slight variations in color or texture may occur due to screen settings or manufacturing differences. We reserve the right to correct any errors, inaccuracies, or omissions at any time.
4. Orders and Acceptance
When you place an order, you will receive an order confirmation email. This is not an acceptance of your order but a confirmation that we have received it.
We reserve the right to refuse or cancel an order for any reason, including but not limited to: product unavailability, pricing errors, payment issues, or suspected fraud.
If we cancel an order after payment has been processed, we will issue a full refund to your original payment method.
5. Pricing and Payments
All prices are displayed in GBP (British Pounds) unless stated otherwise.
We accept various payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the chosen payment method.
In the event of a pricing error, we may contact you for instructions or cancel the order and notify you.
6. Shipping and Delivery
We process and ship orders from our Italy warehouse.
Handling time: 1–2 business days (Monday–Friday)
Transit time to the United Kingdom: approximately 6–8 business days
We offer free shipping on all orders within the United Kingdom.
Delivery dates are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.
7. Returns and Refunds
We have a 30‑day return policy. Items must be unused, in original condition, and returned with all tags and packaging.
If the item is defective, damaged, or incorrect, we cover return shipping.
If the return is due to customer remorse (changed mind, wrong size/color), you are responsible for return shipping.
We do not charge any restocking fee.
For full details, please see our Return & Refund Policy.
8. Intellectual Property
All content on this Site, including text, images, graphics, logos, and designs, is the property of Harbour Mode or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Harbour Mode shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Site or products.
10. Governing Law
These Terms and Conditions are governed by the laws of Italy. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Italy.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. We encourage you to review these terms periodically.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Primary Business Address (Warehouse & Returns):
Via Trieste 27, Azzano Decimo, Pordenone 33082, Italy
Phone: +39 3312431153
Email: info@harbourmode.com
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM
UK Support Office:
FENTY LTD, 71‑75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company Number: 15535005 (Support office only – main operations are handled in Italy)